GENERAL TERMS

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PURCHASE AND DELIVERY

Our purchase and delivery conditions apply to all ordering methods and are accepted by the customer with every order. All prices include the respective tax. Shipping costs are not included and will be announced during the order.

CONTRACT COMPLETION

All information on products, product features and prices are valid, errors excepted. Our offer is subject to change. After placed order we will confirm the receipt of your order to the email address you have specified. You are obliged to notify us if any differences between the confirmation and your order may occur. Our acceptance of the contract is at the moment of the delivery of the goods.

PAYMENT TERMS

We supply against prepayment, direct debit, iclear and paypal. We reserve the right to charge an additional collection fee in accordance with the current postal rate if cash on delivery is desired.

PREPAYMENT

Prepayments shall be made to our bank account at ERSTEBANK AG
Account number 2963 2915 900, BLZ 20111
IBAN AT18 2011 1296 3291 5900, BIC GIBAATWWXXX

DIRECT DEBIT

By issuing a debit authorization, you authorize us to collect the amount due according to the statement. At the due date the customer has to make sure that there are sufficient funds on the bank account. Any changes of the customer‘s bank shall be immediately announced to our side. All costs incurred due to failure to comply with these obligations will be passed on to the customer account.

OWNERSHIP

Until full payment the delivered goods stay in our property.

CONTRACT OF CARRIAGE

1) The delivery of the goods to the customer is done with the transfer to the post office / the carrier DHL. In this moment the risk is handed over to the customer.

2) In principle the goods are delivered when handed over by post or carrier, a different agreement is permitted. The timing of the transfer is essentially for the transfer of risk.

CUSTOMER INFORMATION AND PRIVACY

You agree that we can notify you about our offers by e-mail or phone. This agreement can be revoked at any time. The Data Protection Act strictly regulates storage and processing of your data.

DELIVERY

The delivery period is an approximate timeframes stated by the carrier. Partial deliveries can be made!

WITHDRAWAL

You have the right to return the ordered item in the original packaging within a period of 14 working days from receipt without any statement of reasons. This right of withdrawal does not apply to contracts for goods, which are made to customer specifications and are clearly tailored to personal needs and which are not suitable for return due to their condition.
The cost of the return shall be borne by the buyer.

WARRANTY

We are liable for defects that the product already shows at the time of delivery, even if this defects show later (secret defect or hidden defect).
The warranty is subject to the statutory rights. In the event of defect of the product we have the right to redeliver or to repair the product. If a repair is impossible or the redelivered product is defective too, you have the right to return the product and to receive a full refund or a reduction of the purchase price of the goods. For any manufacturer warranties please refer to the product documentation.

MISCELLANEOUS

All works shown are copyrighted. It is not permitted to copy the images for printing, editing or publishing activities. Violators will be prosecuted under criminal and civil law.

APPLICABLE LAW AND PLACE OF JURISDICTION

Austrian law applies. Place of performance for all contractual relationships is the registered office of TWIN fine art GmbH.

TWIN fine art GmbH
A-1010 Vienna, Goethegasse 3/2
INFO@TWIN.CC | WWW.TWIN.CC
FN 324541t | UID-Nummer: ATU64868735